Delivery & shipping
Delivery usually takes place within 2-6 working days. Free shipping on all orders over SEK 300 within Sweden.
If you order outside of Sweden but within Europe, our standard shipping is SEK 150 (incl. VAT), we do not deliver to Ireland or Norway. Your order is delivered free of charge within the EU for orders over SEK 1,200 (incl. VAT). We do not deliver outside the EU.
We have an agreement with Postnord. Your goods will be sent in one of the following two ways. What it turns out to be is determined by the weight and size of the shipment.
POSTEN VARUBREV A-POST .
We use this for smaller goods with a lower value. The envelope or package is normally delivered to your mailbox.
POST PACKAGE
The goods are sent by post and you are notified either through an avi in your mailbox or through an SMS notification to your mobile. You pick up your shipment at the post delivery point that is closest to your address. Please note that the holding period is 14 days from the time the package arrives at your delivery point.
UNCOLLECTED PACKAGES
For unclaimed packages that are returned, we charge our shipping costs and invoicing costs, currently SEK 200. We hand over all our invoices to Klarna AB.
TRANSPORT DAMAGE
In the case of a broken or opened carton upon delivery, contact your delivery point immediately when you pick up the package. They have ready-made forms for reporting claims.